I'm a committed and result-driven professional with experience in Team coordination and client relationship.
In total, I have a customer support experience of 7 years. Currently, I'm working as a Team Lead/Operations Manager in a US-based BPO. I have a track record of on-boarding Technology startups in the conceptual stage to fully operating businesses.
I have the capability of setting up your customer support department from scratch and turn it into your customer's problem-solving point.
I'm eager to secure a challenging and rewarding role where skills, knowledge, and expertise gained throughout the previous experience utilized to the best effect that adds value to your organization.
I have 7 years of work experience with different Business Process Outsourcing companies that work with companies that are disruptive and need to scale fast by delivering amazing customer experience and back-office operations.
I have experience and can provide below services: