Getting Started

• Getting Started
  • What is Fourerr?
  • Who is a Buyer?
  • Who is a Seller?
  • What is a Micro Job?
  • What is the difference between micro jobs vs freelance jobs?
  • I want to buy and sell on Fourerr. How do I sign up?
  • How do I sign up for an account?
  • Do I need an account to buy or sell on Fourerr?
  • How many accounts can I have?
  • Are there any age or location restrictions in becoming a member of the site?
  • Can I view Fourerr in another language?
  • Do I need to confirm my email before I can create a user name?
  • How do I contact Fourerr?
  • How to Communicate Effectively in the Online Multi-Cultural World
  • Is the website secured?
  • New Feature: Earn More … It’s no longer $4!
  • Startup Secret Weapon: The Micro-Job
  • Startup Secret Weapon: The Micro-Job
  • What protection does Fourerr give to its members?
  • Which web browsers work best with Fourerr?
  • Your Security is Our Top Priority
  • Are there any membership fees to join?
  • What are the site's terms of use?
  • What is the site's privacy policy?
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Your Fourerr Account

• Managing Your Account
  • How can I activate my account?
  • Where is my confirmation email?
  • The link in the confirmation email isn't working. What’s wrong?
  • Why can't I sign in to my account?
  • What if I lost or forgot my password?
  • Can I put a link to my website on my profile bio?
  • Can I reopen my closed account?
  • Can I still retrieve my old password?
  • Can I use an avatar for my profile picture?
  • How big should my profile picture be?
  • How can I change my password?
  • How do I change my username?
  • How do I delete my account?
  • How do I edit my bio and profile picture?
  • How do I reopen my inactive account?
  • How do I sign out of my account?
  • How long can my username be?
  • I have created an account in the past but I cannot login. What’s wrong?
  • I have signed up using my full name. How can I remove this from public display?
  • My account is suspended. How can I fix this?
  • Should my email address be the same with my Paypal email address?
  • What is an acceptable format for a profile picture?
  • What is the ideal word count for a profile bio?
  • Why is my account suspended?
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• Account Verification
  • How do I verify my account?
  • I have changed my legal name. Should I update my records with you?

How to Buy on Fourerr

• Buying on Fourerr
  • Am I required to create an account before I can buy a micro job on Fourerr?
  • Are my messages to the seller private?
  • Can I contact the seller before buying?
  • Can I use Payoneer Master Card to make payments?
  • How do I contact the seller about a micro job?
  • How do I make a purchase? (How do I buy a micro job?)
  • How do I request for another email confirmation?
  • How do I search by location?
  • How do I search for a micro job to buy on Fourerr?
  • How do I search for micro jobs offered by active sellers?
  • How many micro jobs can I buy in a day?
  • I am also a seller on Fourerr. Can I buy my own micro job?
  • I don't see what I want. How do I request for a micro job on Fourerr?
  • I want to buy and sell micro jobs on Fourerr. Should I also create a Seller account?
  • What are the categories to choose from?
  • What is a Featured Micro Job?
  • What is an Instant Gig?
  • Where can I find the categories of micro jobs?
  • Where can I see a list of my favorite micro jobs?
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• Making a Payment
  • Can I buy a micro job using my credit card?
  • What currency is used for ordering micro jobs on Fourerr?
  • What are my payment options?
  • How do I use a coupon or discount code?
  • I don't have a PayPal account. Can I pay through other means?
  • Do you offer a full refund for canceled orders?
  • Does Fourerr offer free shipping on some items that are not digital?
  • I have paid in full and cancelled my order. When can I see a refund in my PayPal?
  • I paid in full but now I want to cancel my order. Will I get a refund?
  • My PayPal account was charged twice for the same order. What should I do?
  • Will my PayPal account be charged immediately when I make an order?
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• Manage My Orders (For Buyers)
  • What is an EST. Delivery?
  • What is an Order ID?
  • Are my orders accepted automatically?
  • How do I receive my order?
  • What is an Order Status?
  • Where do I track my order?
  • Are my purchases private? (Is my order/purchase history private?)
  • When will I receive my order?
  • Can I request a few changes to the job after buying?
  • Can I request a few changes to the job before buying?
  • Do you offer a money-back guarantee?
  • How do I download a digital item I purchased?
  • How do I give a feedback to the seller?
  • I am happy with the results. Can I give a bonus to the seller?
  • I am not happy with the results. Can I get a refund?
  • I can't find what I'm looking for. Can you help me?
  • I want to make a few changes with the work delivered. How can I do this?
  • I would like to hire the seller on a long term basis. Is this possible?
  • My order is cancelled. What should I do?
  • The order is marked as delivered but I haven't received the work. What can I do?
  • How do I cancel an order?
  • What does the number of orders in queue means?
  • What is a Seller/Gig Rating?
  • What is Fourerr's guarantee on deliverables?
  • Who owns the work once it is delivered?
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How to Sell on Fourerr

• Selling on Fourerr
  • Am I required to create an account before I can sell a micro job on Fourerr?
  • How do I create a job to sell on Fourerr?
  • How can I edit a micro job?
  • Where can I find the categories of micro jobs?
  • I am offering a gig with a category not found on your list. What should I do?
  • I am also a buyer on Fourerr. Can I buy my own gig?
  • What is the maximum size of files for download?
  • Are my messages to the buyer private?
  • Can I contact the buyer before selling?
  • Can I sell a micro job without confirming my email?
  • Do I get a reward for being a long­time member of the site?
  • Do I get a reward for selling more on the site?
  • How can I add tags to my micro job?
  • How can I feature my gig?
  • How can I manage my microjobs?
  • How do I contact buyers?
  • How do I contact the buyer about a gig?
  • How do I request another email confirmation?
  • How do I search for micro jobs offered by active sellers?
  • How many jobs can I create in a day?
  • I want to buy and sell gigs on Fourerr. Should I also create a buyer account?
  • Where can I get tips to succeed as a seller in Fourerr?
  • Why are my gigs deleted?
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• Accepting a Payment
  • The order is marked as delivered but I haven't received the payment. What can I do?
  • How much does Fourerr charge on my sale?
  • What currency is used for accepting payments on Fourerr?
  • What are my withdrawal options?
  • Can I use the PayPal account of my friend or relative to receive payment instead?
  • How long will it take for my money to be released to my account?
  • I cannot see my earnings on my Pay Pal account. What should I do?
  • I cannot withdraw my earnings - even when I put the correct Pay Pal email. What should I do?
  • I don't have a PayPal account. Can I receive payment through other means?
  • I have already withdrawn the payment and the client wants a refund. What should I do?
  • Will Fourerr handle the shipping fee on some items that are not digital?
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• Managing My Sales (For Sellers)
  • How do I manage my sales?
  • What does Pending mean?
  • Can I request extra payment when buyer asks for revisions?
  • Can I sell gigs for more than $4?
  • Seller wants to hire me to work outside Fourerr. Do you allow this?
  • How can I make more sales with Fourerr?
  • Where do I see the history of my sales?
  • How can I make my gigs more popular?
  • How do I give a feedback to the buyer?
  • How many days does it take for my sale to be approved?
  • How many days does it take for my sale to be cleared?
  • I can't find customers. What am I doing wrong?
  • I can't submit the work on time. Can I ask for an extension?
  • I have already worked on an order when it was cancelled. What should I do?
  • The seller wants changes with the work delivered. What should I do?
  • Who owns the work once it is delivered?
  • My gig is suspended. What should I do?
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Reviews and Ratings

• Reviews and Ratings
  • How do I use Fourerr's Review process?
  • Can I edit a review?
  • Can I delete a review?
  • Can I dispute a review?
  • Can I flag a review?
  • Can I leave a review when no work was done?
  • What is the time frame for me to leave a review?
  • What is your Dispute Resolution Process?
  • What should I do if I receive a low rating?
  • Why can't I leave a review?
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Communication - Your Inbox

• Communication
  • How can I contact support?
  • I want to feature Fourerr. How do I get started?
  • Does Fourerr have a social media presence?
  • Help! I'm not getting any emails from Fourerr
  • How can I give feedback about the website?
  • How do I sign up to Fourerr's newsletter?

Reporting a Problem

• Reporting a Problem
  • What is considered a fraudulent activity on Fourerr?
  • How do I report fraud?
  • How does Fourerr protect you as a buyer?
  • How does Fourerr protect you as a seller?
  • Can I block a specific buyer from purchasing my gig?
  • Can I block a specific member from sending me messages?
  • How do I report a buyer/seller who is a fraud?
  • How do I report issues?
  • How do I report spam conversations or messages?
  • How long does it take to solve my ticket?
  • I am encountering an error message on the site. What should I do?
  • I have solved my problem. How can I close the ticket I have opened?
  • What should I do if another member is harassing me?
  • What should I do if another seller copied my gig?
  • What should I do if I'm having trouble with the quality of deliverables?
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Fourerr Rewards

• Fourerr Levels
  • What are Fourerr Levels?